Account
Delete your Fairloop account.
Request deletion of your account and personal data, with or without the app. This page is run by BlocMind Solutions, the developer of Fairloop.
Request deletion on the web
No app needed. We’ll check it’s you with a code sent to your email.- 1Email
- 2Verify
- 3Done
Or delete it in the app
- 1Open Fairloop and tap your avatar on Home.
- 2Go to Profile & settings, then scroll to the bottom.
- 3Tap Delete account and confirm.
What we delete
- Your profile: name, full name, email, phone number and photo
- Your sign-in connections to Google, Apple or email
- Payment handles and bank details you saved, and your pay links
- Push notification tokens for your devices
- Reminders you scheduled that haven’t been sent yet
What we keep, and why
- Expenses in shared groups stay, so friends’ totals still add up. Your name on them is replaced with “Deleted”.
- Records we must keep by law, such as subscription receipts, for as long as the law requires, usually up to 7 years.
- Anonymous usage counts that can’t identify you.
How long it takesYour account is removed straight away and fully deleted from backups within 14 days.
Cancel Plus firstSubscriptions are billed by Apple or Google. Deleting your account doesn’t cancel them, so cancel in your app store.
Settle up before you goOpen debts stay in your groups. Settle them first so your friends aren’t left guessing.
Want to delete only some data without closing your account? Contact us at support@blocmind.com. See the privacy policy for more.