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FAQ

Questions, answered.

Everything about splitting, settling, plans and your account. Can’t find it? Get in touch with the team at BlocMind.

Getting started

Is Fairloop really free?
Yes. Unlimited expenses, groups and settling are free forever. The free plan shows a few labelled ads, never while you’re adding an expense or settling up.
How do I sign in?
With Google, Apple, or your email. For email we send a 6-digit code and a sign-in link, so there’s no password to remember. You never need a phone number to sign in.
How do I invite friends to a group?
Open the group and tap the invite button. Share the link, or let them scan the QR code. They can join in a few seconds.

Splitting

What ways can I split a cost?
Equally, by exact amounts, by percentages, by shares, by receipt items, or by usage such as nights stayed or kilometres driven.
Can I use different currencies in one group?
Yes. Add each cost in the currency you paid in. Fairloop locks the exchange rate when you save it, so totals never drift later.
What is table mode?
After scanning a receipt, friends at the table join with a QR code and tap the dishes they had. Shared plates split themselves. Table mode is part of Plus.
What happens if I’m offline?
Keep adding expenses. They wait in a queue and sync when you reconnect, without overwriting anyone else’s edits.

Settling & payments

Does Fairloop handle my money?
No. Fairloop only records who owes what. Payments happen in your own apps, like UPI, PayPal, Venmo or your bank, and you confirm when they arrive.
Do my friends need the app to pay me?
No. A pay link opens in any browser and shows their share and how to pay you. To add expenses and see the group, they’ll want the app.
What if someone pays part of what they owe?
When you confirm a payment, you can log the amount you actually received. The rest stays open.
Who can see my bank details?
Only people who currently owe you. Everyone else sees them masked, and they’re stored encrypted.

Plans & pricing

What does Plus add?
No ads, unlimited receipt scans and Ask questions, table mode, trip budgets and the shared pot, live currency rates, all-time insights and scheduled nudges.
How much is Plus?
$3.99 a month or $29.99 a year. Group of 6 is $49.99 a year for six people. Every plan starts with a 14-day free trial, and we remind you 2 days before it ends.
If one person has Plus, does the group get it?
One Plus member unlocks budgets and the trip pot for their whole group. Other Plus features stay with the member who pays.
How do I cancel?
Cancel any time in the App Store or Google Play subscription settings. You keep Plus until the end of the period you paid for.

Privacy & account

Do you sell my data?
No. Read the privacy policy for exactly what we collect and why.
How do I delete my account?
In the app, go to Profile › Delete account. You can also request it on our account deletion page, no app needed.
Still stuck?The BlocMind team reads every message.
Contact us
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